Rujukan Laman

Open payment2me privacy terms with clarity

Our Privacy Policy explains how your account, wallet activity, support messages and cookie data are handled when you use payment2me in Malaysia.

Account data scopeCookie choicesMalaysia contact pathTouch 'n Go, GrabPay, Boost dan FPX
Explore lobby Read FAQ
payment2me Open payment2me privacy terms with clarity
CONTACT ROUTES

Check privacy contact paths before joining

Privacy questions should reach the team that handles account records, not a general lobby chat.

Privacy email Send privacy requests through the contact email shown inside your account area. We use that channel for access requests, correction requests, cookie questions and cases where you want a clearer explanation of data use.
Wallet data query If your request involves Touch 'n Go, GrabPay, Boost dan FPX, include the date, amount and transaction reference. Those details help us trace the record without exposing data from another account.
Account correction For changes to your name, phone number, email or saved account details, contact us from the same device or verified channel where possible. We check identity before updating personal data.
DATA CARE

Browse how we protect your data

We write this policy around the data points we actually handle: account sign-in, wallet records, game-session logs, cookie choices and support messages.

Collection scope

We collect account details such as name, phone number, email, login records, device data and wallet references. The policy explains why each category is needed and how it supports account access or support checks.

Cookie handling

Cookies help keep you signed in, remember basic preferences and spot unusual account behaviour. You can adjust browser settings, but some account features may work less reliably if essential cookies are blocked.

Security checks

We use password controls, session checks and account verification steps to reduce unauthorised access. If a sign-in looks unusual, we may ask for confirmation before showing wallet or profile records.

Retention periods

We keep data only for the period needed for account operation, dispute handling, payment reconciliation and legal duties. Some records may remain after account closure where Malaysian law or payment checks require it.

Data sharing

Limited data may be shared with payment processors, hosting services, identity checks or advisers who help us run the account flow. We require those parties to handle data for defined purposes only.

Change requests

You may ask us to access, correct or remove certain personal data. We answer based on your account status, legal duties and whether removal would affect open transactions or security records.

Discover answers on privacy rights

These answers explain the practical parts of our Privacy Policy: what we collect, why we keep it, how payment records are matched, and how you can contact us. If your question involves a live account, we may need to confirm identity before giving account-specific details, because privacy replies must protect your data from the wrong person.

It covers account details, contact data, login records, device data, wallet references, cookie data and support messages. It also covers payment status records linked to Touch 'n Go, GrabPay, Boost dan FPX.

We use wallet and transaction data to match deposits, check withdrawals, resolve disputes and keep account records accurate. The policy explains the purpose for each use and when a payment partner may be involved.

Yes. Contact us from your account area and tell us which detail needs correction. We may ask for proof before changing names, phone numbers, email addresses or wallet records linked to your account.

Retention depends on the data type. Some data is kept while your account is active, while payment, security and dispute records may be kept longer where Malaysian law or transaction checks require it.

Cookies help with sign-in, preferences, security checks and basic site measurement. You can control many cookies through your browser, though blocking essential cookies may affect account access or wallet display.

Only team roles and service providers that need the data for payment matching, support, security or legal duties can access it. We do not sell your personal data to outside parties.

When we update the policy, we change the page content and may add an account-area notice for material changes. Your continued account use means the updated privacy terms apply from the stated date.

Related Pages

About Us payment2me App payment2me Casino Plinko